At Novartis, our mission is to discover new ways to improve and extend people’s lives. We believe that innovation in the healthcare industry is now more important than ever. We are committed to investing in research focused on yet unchartered areas of medicine.
We aim to be number one in healthcare. To do that, we must be as professional as possible in all aspects of our effort. As an ethically, socially and environmentally responsible organisation, we put emphasis on treating our people, business partners, government partners and the public fairly. Our success in business depends on maintaining trust with our key stakeholder groups.
To spell out what people can expect from us, we adopted a Patient Declaration. The Declaration defines our commitments in five key areas, together outlining the way we interact with patients. A summary of the key areas is here below:
1. Access to our innovative medicines:
Together we strive to find treatment for untreatable diseases and we want all patients to have access to timely treatment which is the right option for them.
2. Patient safety:
We committed to producing drugs that are safe, effective and meet the needs of our patients.
3. Respecting the patient perspective:
We believe that, by listening to patients, we will achieve better treatment results, and improve the quality of healthcare.
4. Data transparency and integrity:
It is crucial that patients have confidence in our products. Also for this reason we have made all drug efficacy and safety data publicly available.
5. Clinical trial input:
We realize that patients are familiar with the details of their condition, and that their experience represents valuable clinical trial input.